Customer Support Information

Existing Customers

We offe a secure help desk system for all our customers, just simply log in to the customer area. Here you will find a Knowledgebase with information that will be constantly added to help guide you should you require. From here you can submit a customer support support ticket. Using the ticketing system helps us keep better track of your support requests.

Abuse complaints

Please contact us in the first instance via the contact form or via e-mail at abuse@albaweb.net to log any form of abuse you might come across.